Please allow 3-4 weeks for special orders, as our vendors are closed due to the COVID-19 virus.
Effective Tuesday, March 17 2020:
• For customer appointments
We ask that you give us a call (866-332-3738) when you arrive. Please stay in your vehicle. At this time, you will be transferred to one of our staff to answer questions you have regarding your pet. We will then come out to your car and bring your pet into the building or bring your pet to you in your car.
**We are so very sorry to inconvenience anyone. This is obviously not how we like to conduct our business, but our primary goal is to stay healthy, keep others around us healthy and continue to provide service throughout the duration of this pandemic.
We can accept drop offs and pickups from 8am to 4:30pm.
Our team has instituted a no-hand shake policy with all clients and visitors, as well as with each other. We have also increased our sanitizing protocols around our offices for client and staff safety.
If you have been sick with symptoms of COVID-19 or other illness, been exposed to someone diagnosed with COVD-19, or have traveled to a COVID-19 endemic area, we are kindly asking you to reschedule your appointment for 14 or more days or have another individual present if your pet needs immediate attention.
Thank you for your understanding.
PET OWNERS PLEASE READ IF YOU ARE NEEDING TO BRING YOUR PET TO OUR OFFICE DIRECTLY.
Important Information for Our Clients Regarding COVID-19 Virus
Due to concerns about the novel coronavirus and related disease (COVID-19), We are taking additional precautionary measures (per the recommendations of the CDC and OSHA) within our offices to keep our staff, clients, and visitors safe, while continuing to provide essential patient care.
The Centers for Disease Control have a comprehensive website with general information and more about COVID-19 and animals: https://www.cdc.gov/coronavirus/2019-ncov/faq.html